Arthur E. Norton, Jr., CISSP

47 Arthur Street

Rockland, MA 02370

(781)-929-3251

Email: anorton2@verizon.net

Performance driven Solutions Architect with over fifteen years professional experience delivering software solutions based on technical specifications and long range company initiatives using emerging technologies. Results orientated with focus on Security, Risk and Compliance Management, Identity Access Management/Governance, and Unified Threat Management.

University of Massachusetts Dartmouth, North Dartmouth, MA

Bachelor of Arts, Political Science, Class of 1996

Worcester Polytechnic Institute

UNIX System/C/C++ Programming Certificate Program, April 99

·         UNIX (Solaris, HP-UX, AIX, Linux), VMware, Weblogic, Websphere, Tomcat, JBoss, Windows, Oracle, MySQL, Virtualization, Optimization, Directory Services, Cloud Solutions, Malware Protection, Compliance Controls, SIEM’s, Vulnerability Scanners

·         C/C++, Shell, TCL, Java, JavaScript, ASP/JSP, SQL, Perl, Groovy             

·         XML, HTML 5, SOAP, SSO, DPI, J2EE, Web Services, SAML, FIPS, PKI, IPsec, SSL, SSH, TCP/IP, HTTP, DHCP, DNS, Firewalls, IDS, IPS, Routers, Switches, S/MIME, LDAP, Radius, Diameter, BGP, OSPF, Junos, IMS, LTE, SIP, VOIP, 802.1x, SaaS

11/11 – 2/14

Agiliance

Solutions Architect

 

·         Construct, present, and articulate the designed solution to various stakeholders, including executive, director, and technical staff.

·         Identify, assess, and mitigate risks that impact an organization.

·         Correlate security data from security intelligence services, scanners, SIEM’s, CMDB, and patch management systems.

·         Create risk-based business responses to resolve threats and vulnerabilities.

·         Map controls across multiple regulations and automate assessment processes.

·         Assist customers in deploying Agiliance RiskVision to meet their security, risk and compliance management needs.

·         Facilitate sessions on requirements definition, product architecture and workflow.

10/04 – 10/11

Juniper Networks                                                                                                               

Consulting Engineer

                                                                                                               

·       Provided technical consulting and pre-sales support to national account managers.

·       Consistently recognized as a Top Performer selling Identity & Policy Management, Network /Service Management and Optimization solutions to customers.

·        Steam-Lined technical sales agenda by identifying key decision makers, validating system and network requirements, using a consultative method by focusing on Juniper’s products and service solutions.

Sr. Sales Engineer

                                                                                                               

·       Provided primarily pre-sales technical support for the development and implementation of complex products/applications/ solutions.

·       Supported sales, prospects and customers with consultative technical expertise throughout the sales cycle.

·       Conducted research and compiled competitive analysis information.

·       Created detailed designs and implementations specifications for complex products/applications/solutions and provided consultation to prospective users.

Funk Software (Acquired by Juniper Networks)

Sr. Sales Engineer

 

·         Responsible for driving the technical sale of Funk's Steel Belted Radius and Odyssey Access Client in the carrier environment.

·         Partnered with engineering and sales to communicate business and technical requirements from customers.

·         Responded to RFP's and ensured all requirements were met.

·         Expert in articulating and proposing product solutions offered in the carrier space.

05/04 – 10/04

GeoTrust

Product Manager

 

·         Managed all aspects of product launch including product development, promotions, sales, pricing and packaging.

·         Created core messaging for product presentations, datasheets, white papers and website, including value proposition, technical analysis and feature benefits.

·         Engaged with customers and partners to identify and understand new requirements and create requirement documents for engineering.

08/99 to 05/04                                         

RSA Security                                                                      

Sr. Solutions Architect

                                                                                                               

·         Responsible for working with Senior Account Executives to determine the needs of customers and prospects, to best position the various components of the RSA suite of Identity and Access Management solutions.

·         Presented complete RSA enterprise solution to customers such as EMC, Allmerica, Gillette, Raytheon, General Dynamics, and others.

·         Built strong relationships with integration partners such as Accenture, BearingPoint, and CSC.

·         Coordinated and managed required resources, as needed, throughout the sales process.

·         Was actively involved in the technical architecture of the product and kept abreast of technical issues, relative to the product and industry.

·         RSA President’s Club 2003.

Sr. Sales Engineer

                                         

·         Developed and lead technical strategy for key opportunities at Fortune 500 companies.

·         Played key role in the wins at JPMorgan Chase, Citibank, Bank of NY, Goldman Sachs, Morgan Stanley, Prudential, Citibank, Merrill Lynch, Credit Suisse First Boston, Bloomberg and many others.

·         Creator of complex technical demonstrations, proof of concepts and presentations.

·         Leader of discovery sessions with technical evaluators, business users, and executives to map customer requirements to RSA functionality.

·         Identified key customer influencers and decision makers to develop relationships and ensure a RSA solution selection.

·         Responded to functional and technical content of RFI/RFP's.

Sr. Support Engineer

                                    

·         Provider for 2^nd level technical support to Customers, Field personnel and VARs that were experiencing complex computer system issues that related to Authentication, PKI, or VeriSign Onsite product.

·         Composed technical solutions in the corporate knowledge management system. Responsible for working with 2^nd level Technical Support to address cases which cannot be otherwise resolved.

·         Completed pre- and post-visit documentation for all on-site visits, including a trip report distributed to management.

Tech Support Engineer II

 

·         Responsible for providing 1st, 2nd, and 3rd level technical support to customers, field personnel, and VARs that experienced complex computer system issues which included network security products.

·         Provided telephone support to a technical audience in a Client/Server environment.

·         Trained new hires to provide excellent technical support for client base.

09/97-07/99

Interactive Data Corp                           

Tech Support                           

Stock Market Data Analyst